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Maintenance Supervisor at eRecruiter Nigeria Limited

eRecruiter Nigeria – Our client is one of the world’s largest provider of in-flight services. These include catering, onboard retail, in-flight equipment and logistics, consulting and lounge services. The company’s extensive know-how in culinary excellence and logistics has led to its successful entry in adjacent markets, such as train services and retail. They now have an opening for the position below:

Job Title: Maintenance Supervisor

Job Opening ID: ERJ581
Location: Lagos

Reporting Lines: Maintenance Manager/ Operations Supervisor Manager

Direct Report: Maintenance Officer

Job Profile

  • The job incumbent maintains building systems and equipment by completing preventive maintenance schedules; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts in building systems and equipment; and supervising staff to ensure the smooth running of all building systems in accordance to Company standards and specifications.

Key Responsibilities
Technical Tasks:

  • Evaluates functionality and reliability of machinery, equipment and building systems by conferring with operating departments; identifying problems and requirements and resolving all issues.
  • Maintains function and reliability of machinery, equipment and building systems  by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts.
  • Improves function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions

Customer Service:

  • Greet and provide a high level of customer service to visitors and fellow employees
  • Effectively manage all complaints and ensure that processes are put in place  to prevent future recurrences


  • Maintains safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
  • Adhere and ensure that all subordinates adhere to all company safety principles and guidelines
  • Maintain confidentiality on the company’s business affairs at all times
  • Ensure punctuality
  • Adhere to all staff and company policies
  • Actively participate in training related to role.


  • Ensures effective communication between staff by maintaining a secure and friendly working environment
  • Establish and maintain effective inter-departmental working relationships
  • Attend all required meetings when and where required
  • Provide  accurate and timely information when and where required
  • Communicate courteously


  • Contribute to the development of maintenance budget and ensure compliance.
  • Provides guidance to maintenance technicians.
  • Support and facilitate control on operational costs.
  • Guides and trains the subordinates on a daily basis to ensure high motivation and economical working environment.

Key Requirements

  • Minimum of an Engineering Diploma or its equivalent
  • 3-5 years work experience in a mega facility or a full-service mega hotel; and a minimum of 2 years in a similar role.
  • Knowledge and experience of building systems and equipment is mandatory
  • Good understanding of technical principles and regulations
  • Communication skills, customer orientation
  • Good leadership skills.
  • Intercultural sensitivity
  • Fluent English

Key Competencies:

  • Job knowledge
  • Troubleshooting
  • Equipment Maintenance
  • Job Scheduling
  • Effective communication
  • Good interpersonal skills
  • Customer focus and delivering expectations
  • Attention to detail
  • High Energy
  • Multi-tasking
  • Teamwork orientation
  • Task focus and methodological work approach
  • Compliance
  • Management skills
  • Technical leadership

Key Performance Indicators (KPI):

  • Reduced overtime worked against plan
  • Schedule compliance
  • Reduced time taken to answer maintenance calls
  • Budget compliance
  • Critical Equipment availability
  • Reduced number of breakdowns (Unplanned maintenance)
  • High production equipment performance.
  • Personal cleanliness and Hygiene.
  • Positive feedback and good interactions with employees and guests.
  • Prompt and accurate reports on all accidents and related incidents.
  • Punctuality at work and attendance of all required meetings.
  • Adherence to all staff and company policies.
  • Effective communication with employees and guests.
  • Maintains confidentiality of all company and employee information.
  • Positive output and high productivity of subordinates.

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online


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