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Client Service Officer at Aspom Travel Agency

Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in the world and also helps companies who wants to organize a group tour for their staffs without stress.

We are recruiting to fill the position below:

Job Title: Client Service Officer

Location: Lagos

Job Description

  • Provide client services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client-focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Utilize effective problem-solving and time-management skills in client service operations.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Provide support in new product development and enhancement activities.

Requirements

  • Applicants should possess a B.Sc qualification,
  • Experience in Customer Service,
  • Resides in Lagos,
  • Smart and good-looking,
  • Business Development skills,
  • Good communication skills,
  • Good interpersonal skills.

Application Closing Date
30th April, 2018.

How to Apply

Interested and qualified candidates should send their Applications and CV’s to: recruitment@aspomtravel.com

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